Cotteahk
Taiwan Ti Kuan Yin Tea Powder 50g
HK$35.90
/
Sold out
🎁 New here? Free shipping on your first order (code: NEW)
🎟️ New Customer
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Use NEW — free shipping even on a single item
Final discount details are shown at checkout.
🚚
Order before 13:00 on Mon–Fri, ships as early as same day
Hong Kong orders only丨Over HKD $149 Free Shipping
Estimated delivery:
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Cutoff countdown:
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Delivery options:
✅SF Locker/Convenience Store
✅Home delivery
No store pickup
Select the delivery method at checkout. SF self-pickup requires the SF Express App to receive the pickup QR code.
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Payment Method：
Product information
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
🌀 Severe Weather Notice: If Typhoon Signal No. 8 or above, or a Black Rainstorm Warning or other extreme weather warning is issued, shipments will be delayed to the next normal business day. We appreciate your understanding.
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsFree ShippingOrders HK$149+FREE
Shipping FeeFlat rate HK$30 / order
CarrierSF Express · SF Locker · SF Partner Points / OK Convenience Store
Delivery1–2 business days
Macau 🇲🇴
⚑ Selected Items OnlyFree ShippingOrders HK$199+FREE
Shipping FeeFlat rate HK$40 / order
CarrierSF Express · SF Locker
Delivery2–4 business days
Singapore 🇸🇬
⚑ Selected Items OnlyFree ShippingNot available
Shipping FeeWeight-based, check in cart
CarrierHongkong Post (limited tracking)
DeliveryApprox. 5–7 business days
Malaysia 🇲🇾
⚑ Selected Items OnlyFree ShippingNot available
Shipping FeeWeight-based, check in cart
CarrierHongkong Post (limited tracking)
DeliveryApprox. 5–7 business days
Other International Regions 🌐
✕ Not AvailableWe currently do not ship to other international destinations. Please contact us if you have any enquiries.
Additional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
Hong Kong and Macau orders have a flat rate shipping fee (HK$30 for HK, HK$40 for Macau) — no weight calculation. For Singapore and Malaysia, shipping is automatically calculated at checkout. You can also use the Shipping Calculator in your cart to estimate costs in advance.
When will my order be shipped?
All orders are processed and shipped within 1 business day. You will receive a confirmation notification once your order has been dispatched.
🌀 What happens to my order during a typhoon or severe weather?
If the Hong Kong Observatory raises Typhoon Signal No. 8 or above, or issues a Black Rainstorm Warning or other extreme weather warning, shipments will be delayed to the next normal business day.
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Your tracking number will be sent via email or your order page once your parcel is dispatched. Hong Kong and Macau orders can be tracked via the SF Express website; Singapore and Malaysia orders use Hongkong Post with limited tracking.
Why can't I purchase certain items for my region?
Some products are restricted to Hong Kong local delivery only due to logistics or regulatory requirements. Items available for Macau, Singapore, and Malaysia will be labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾" on the product page.
I received the wrong item or there's a problem — can I return or exchange it?
Yes! Please contact us within 7 days of receiving your order with photos, and we will arrange a return or exchange.
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
If you receive a damaged item or your parcel appears to be lost, please contact us within 48 hours of delivery with your order number and relevant photos. We will follow up and resolve the issue as quickly as possible.
📩 WhatsApp | contact@cotteahk.com
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Process Method | Tea Powder（heavy fermentation and heavy roasting） |
|---|---|
| Origin | Nantou（Taiwan） |
| Package Size | 50g |
| Storage Recommendation | Store in a cool, dry place away from high temperature and humidity. |
| Ingredients | Jin Xuan Oolong tea powder |
成份：烏龍茶粉
沖泡方式：加入2克鐵觀音粉（可依個人喜好，調整濃度）置於杯中，注入400cc水溫約60度之開水直接沖泡，攪拌均勻後，即可飲用。可加入牛奶、糖、冰塊等調和成美味飲品；或可加入冰淇淋、甜點中成為美味點心。
保存方式：請置放於陰涼乾燥處，開封後請趁鮮飲用；如需長期飲用，請用密封罐置於冰箱內冷藏。
