Shipping Policy

Region Shipping Available Free Shipping Threshold Shipping Fee (Below Threshold) Delivery Method Estimated Delivery Time
Hong Kong 🇭🇰 ✅ Available Over HK$139 HK$30／per kg SF Express, SF Locker, 7-Eleven / OK Store Pickup 1–2 business days
Macau 🇲🇴 ✅ Available (Selected Items Only) Over HK$199 HK$40／per kg SF Express, SF Locker 2–4 business days
Singapore 🇸🇬 ✅ Available (Selected Items Only) No Free Shipping Auto-calculated by weight Hongkong Post (limited tracking) Approx. 5–7 business days
Malaysia 🇲🇾 ✅ Available (Selected Items Only) No Free Shipping Auto-calculated by weight Hongkong Post (limited tracking) Approx. 5–7 business days
Other Regions 🌐 ❌ Not Available N/A N/A N/A N/A

Hong Kong 🇭🇰

Shipping Available: ✅ Available

Free Shipping Threshold: Over HK$139

Shipping Fee: HK$30／per kg

Delivery Method: SF Express, SF Locker

Estimated Delivery Time: 1–2 business days

Macau 🇲🇴

Shipping Available: ✅ Available (Selected Items Only)

Free Shipping Threshold: Over HK$199

Shipping Fee: HK$40／per kg

Delivery Method: SF Express

Estimated Delivery Time: 2–4 business days

Singapore 🇸🇬

Shipping Available: ✅ Available (Selected Items Only)

Free Shipping Threshold: No Free Shipping

Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)

Delivery Method: Hongkong Post (limited tracking)

Estimated Delivery Time: Approx. 5–7 business days

Malaysia 🇲🇾

Shipping Available: ✅ Available (Selected Items Only)

Free Shipping Threshold: No Free Shipping

Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)

Delivery Method: Hongkong Post (limited tracking)

Estimated Delivery Time: Approx. 5–7 business days

Other Regions 🌐

Shipping Available: ❌ Not Available

Free Shipping Threshold: N/A

Shipping Fee: N/A

Delivery Method: N/A

Estimated Delivery Time: N/A

📦 Additional Notes

  • All orders will be processed within 1 business day and shipped out.
  • Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
  • Shipping fees are automatically calculated at checkout based on your order.
  • Use the cart page shipping calculator to preview shipping costs.
  • Please ensure your address is correct to avoid delays or extra charges.
📩 Need Help?
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com