
【Limited】Uganda | Sweet Fruity Acidity Coffee Beans(100G)
Best for
For those who enjoy bright citrus and gentle sweetness
If you prefer low-acidity, cocoa-led or dark-roasted coffee, this cup will taste brighter and lighter.
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📧 After placing your order → You will receive an email confirmation with your order details
🌿 Physical receipt → To reduce paper waste, receipts are not included by default
📝 Need a physical receipt? → Please write the following in your cart note:
- "Receipt required"
- Receipt name (if you need it issued to a company or organisation, please include the name)
All orders processed & shipped within 1 business day · Shipping calculated at checkout
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Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
- Coffee Bean Origin
- Uganda, Mount Elgon, Tima, Eastern Uganda
- Process Method
- Washed
- Origin
- Taiwan
- Roast Level
- Medium-Light Roast
- Package Size
- 100G(Whole Bean). Grinding service available upon request (please leave a note)
- Roast Date
- 11 Sep, 2026
- Storage Recommendation
- Store in a cool, dry place. Best consumed within 30 days after opening.
- Suitable Brewers
- Pour-over, French press, espresso machine, and drip coffee maker
☕ What does it taste like?
This washed coffee from Mt. Elgon in eastern Uganda is roasted to a medium-light level. It opens with clear, sweet orange-like acidity, followed by gentle fruit sweetness and a subtle brown-sugar aroma. The acidity is noticeable and citrus-like, while bitterness remains low.
The cup is clean and refreshing, with a subtle oolong-like character rather than a heavy or lingering sweet finish. Compared with a dark roast, it is less bitter and shows its fruit and acidity more clearly. Best enjoyed black for its citrus and gentle fruit character.
📌 Common concerns
- Worried about acidity? → Expect noticeable citrus acidity with an orange-like sweetness; it will taste brighter if you usually drink low-acidity dark roasts
- Worried about bitterness? → Bitterness is low, with fruit, sweet acidity and a clean cup taking the lead rather than dark-roast flavours
- Worried it may taste thin? → The cup is clean and refreshing rather than full-bodied, but its orange-like fruit and gentle sweetness give it enough presence
📊 Taste profile
Clear orange-like fruit acidity, bright without tasting simply sharp
Low bitterness without a dominant roasty character
Gentle fruit sweetness with a subtle brown-sugar aroma, without a pronounced lingering sweetness
Clean and refreshing with enough fruit character to support the cup
Overall:Led by sweet orange-like acidity and gentle fruit, with subtle brown-sugar and oolong-like notes in the background
👉 Summary:Bright sweet-orange acidity with gentle fruit, subtle brown-sugar aroma and a light tea-like character
💧 Brewing direction (for whole beans)
- Brewing direction:Start around 90–91°C at a 1:15.5–1:16 coffee-to-water ratio. If the cup tastes too acidic and thin, try 91–92°C at 1:15–1:15.5. For more concentrated sweetness, use 90–91°C at 1:15–1:15.5. If it tastes bitter, astringent or dry, try 89–90°C at 1:16–1:16.5
- Grind direction:Start with a medium grind. Go slightly finer if the cup tastes acidic and thin; go slightly coarser if the drawdown is slow or the finish becomes bitter, astringent or dry. Change one variable at a time
🧪 Why does it taste this way?
Washed processing supports a cleaner cup, while the medium-light roast retains clearer citrus aroma and fruit acidity. Based on the available information and tasting direction, orange-like acidity and gentle fruit sweetness are more prominent, while brown sugar remains a subtle aromatic note without a pronounced lingering sweetness
🥛 Black / milk pairing
Best enjoyed black for its sweet-orange acidity, gentle fruit and subtle tea-like character. A small amount of milk softens the acidity but also reduces the citrus and finer fruit notes, so black coffee is the preferred way to enjoy this coffee
This is not a low-acidity coffee. Its medium-light roast retains noticeable citrus-like fruit acidity, so it will taste brighter and lighter than a dark, cocoa-led coffee or a coffee with a strong lingering sweet finish



