FAQs

Join as a member, the points will be automatically credited to your account. Otherwise, the points will not be retrievable.

Earn 1 point for every $1 spent (excluding shipping fees, taxes, and gift cards).

More details Please refer to ->Click to learn more

Login your Account and you will see your points balance after click the button "Redeem Coupon" OR

In your account page see "Member Zone" like   >Here to login

You can make direct payments on the website
（VISA/MASTER/APPLE PAY/GOOGLE PAY/轉數快FPS）

Payme: ❌ is not accepted at this time.
FPS: The website has integrated FPS for customers to choose as a payment option. Please note that the payment account name will display "Airwallex" instead of our company name, but customers need not worry about payment issues. Once the payment is successful, you will receive a confirmation email ✅ indicating that your order has been successfully placed.For any questions, please contact customer service directly （Whatsapp）/ (Facebook)

There are fields to enter discount codes on both the shopping cart page and the payment page. For detailed instructions, please refer to the link: -->Read more

Primarily uses SF Express as the courier service for deliveries

Hong Kong：Free Shipping Over $139; Under $139, a charge of $30/KG will apply

Macau：Free Shipping Over $199; Under $199, a charge of $40/KG will apply（Some products are unavailable due to customs clearance issues.）

（For more details about delivery information👉🏻 Click It ）

- For Hong & Macau : (Monday-Friday)Orders placed before 1 PM will be shipped by the next day at the latest; For Overseas：Orders placed will be shipped on the following business day；
- (Friday & Public Holiday)Orders placed after 1 PM on Friday or on public holidays will be shipped on the following business day

For HK and Macau only: Once we ship your order, the system will send you an email notification indicating that your order have been dispatched, along with tracking number for your shipment.tracking numberYou can check the shipping status on the SF official website.
Up-to-date tracking SF-express： Checking Link

Yes if not yet ship out. We will recommend customers who wish to change their delivery address or different courier service, contact us as soon as possible （Whatsapp) / (Facebook) (Need Order Number)