Cotteahk
Single Origin - Amber Echo丨low acidity & bitterness Coffee Beans（350g）
Best for
A low-acid coffee with cocoa, nutty notes and brown sugar sweetness.
Not for those looking for floral, fruity or tea-like coffee.
🎁 Available Offers
Couldn't load pickup availability
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
☕ What does it taste like?
This coffee opens with nutty and cocoa-like notes, followed by a milk candy sweetness and a gentle brown sugar finish. It carries a mild bittersweet coffee character without becoming harsh or overly bitter.
Rather than a floral or fruity style, this coffee leans toward a more classic black coffee profile with lower acidity and a fuller body. Suitable for those who prefer cocoa, nutty and less acidic coffees.
📌 Common concerns
- Worried about acidity? → Low acidity with more focus on nutty sweetness
- Worried about bitterness? → Gentle coffee bitterness without harshness
- Worried it may taste thin? → Supported by cocoa, nuts and brown sugar sweetness
- Worried it may feel too heavy? → Fuller-bodied but not overly intense
📊 Taste profile
Low acidity with minimal fruity sharpness
Moderate bittersweet coffee character
Brown sugar and milk candy-like sweetness
Fuller body with a rounded texture
Overall：A low-acid coffee with cocoa, nutty notes and brown sugar sweetness
👉 Summary：Fuller-bodied black coffee with cocoa and brown sugar character
💧 Brewing direction (for whole beans)
- Brewing direction：Brew at 90–92°C to highlight sweetness and body
- Grind direction：Medium grind recommended to avoid excessive bitterness
🧪 Why does it taste this way?
The washed process and medium roast create nutty cocoa-like sweetness
🥛 Black / milk pairing
Works well both black and with milk
May feel less vibrant for those who prefer floral or fruity coffees
Product Info
| Coffee Bean Origin | East Timor |
|---|---|
| Process Method | Washed |
| Origin | Taiwan |
| Roast Level | Medium Roast |
| Package Size | 350G(Whole Bean). Grinding service available upon request (please leave a note) |
| Roast Date | 6 May, 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |
