Cotteahk

Single Origin - Indonesia Sumatra Mandheling 【100g Coffee Beans】(Wet Hulled)

HK$100.00
NEW

Best for

A low-acidity, tea-like Mandheling for black coffee drinkers who dislike sharp acidity and heavy bitterness

If you prefer floral, citrusy, juicy coffees, or mainly make latte, this may not be the best fit.

Low-acid Tea Notes Clean
🎁 Available Offers 2 offers (5%/10% off + free shipping)
☕ Coffee Beans & Filter Paper 【Bundle Discount】| Buy 2 items: 5% off (will be automatically applied at checkout)
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🎟️ New Customer Use code NEW for free shipping
Final discount details are shown at checkout.

1 in stock
🚚
Order before 13:00 on Mon–Fri, ships as early as same day
Hong Kong orders only丨Over HKD $149 Free Shipping
Estimated delivery:
Cutoff countdown:
Delivery options:
✅SF Locker/Convenience Store ✅Home delivery
No store pickup
Select the delivery method at checkout. SF self-pickup requires the SF Express App to receive the pickup QR code.
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Product information

Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.

If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.

All orders processed & shipped within 1 business day  ·  Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance

🌀 Severe Weather Notice: If Typhoon Signal No. 8 or above, or a Black Rainstorm Warning or other extreme weather warning is issued, shipments will be delayed to the next normal business day. We appreciate your understanding.

Delivery Regions

Hong Kong 🇭🇰

✓ All Products
🎁Free ShippingOrders HK$149+FREE
💰Shipping FeeFlat rate HK$30 / order
🚚CarrierSF Express · SF Locker · SF Partner Points / OK Convenience Store
🕐Delivery1–2 business days

Macau 🇲🇴

⚑ Selected Items Only
🎁Free ShippingOrders HK$199+FREE
💰Shipping FeeFlat rate HK$40 / order
🚚CarrierSF Express · SF Locker
🕐Delivery2–4 business days

Singapore 🇸🇬

⚑ Selected Items Only
🎁Free ShippingNot available
💰Shipping FeeWeight-based, check in cart
🚚CarrierHongkong Post (limited tracking)
🕐DeliveryApprox. 5–7 business days

Malaysia 🇲🇾

⚑ Selected Items Only
🎁Free ShippingNot available
💰Shipping FeeWeight-based, check in cart
🚚CarrierHongkong Post (limited tracking)
🕐DeliveryApprox. 5–7 business days

Other International Regions 🌐

✕ Not Available
ℹ️We currently do not ship to other international destinations. Please contact us if you have any enquiries.

Additional Notes

  • All orders will be processed and dispatched within 1 business day.
  • Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
  • Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
  • Shipping costs are automatically calculated and displayed at checkout.
  • Use the Shipping Calculator in your cart to estimate costs before checkout.

FAQ

How is shipping calculated? How do I know what I'll pay?
Hong Kong and Macau orders have a flat rate shipping fee (HK$30 for HK, HK$40 for Macau) — no weight calculation. For Singapore and Malaysia, shipping is automatically calculated at checkout. You can also use the Shipping Calculator in your cart to estimate costs in advance.
When will my order be shipped?
All orders are processed and shipped within 1 business day. You will receive a confirmation notification once your order has been dispatched.
🌀 What happens to my order during a typhoon or severe weather?
If the Hong Kong Observatory raises Typhoon Signal No. 8 or above, or issues a Black Rainstorm Warning or other extreme weather warning, shipments will be delayed to the next normal business day.

Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Your tracking number will be sent via email or your order page once your parcel is dispatched. Hong Kong and Macau orders can be tracked via the SF Express website; Singapore and Malaysia orders use Hongkong Post with limited tracking.
Why can't I purchase certain items for my region?
Some products are restricted to Hong Kong local delivery only due to logistics or regulatory requirements. Items available for Macau, Singapore, and Malaysia will be labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾" on the product page.
I received the wrong item or there's a problem — can I return or exchange it?
Yes! Please contact us within 7 days of receiving your order with photos, and we will arrange a return or exchange.

📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.

Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
If you receive a damaged item or your parcel appears to be lost, please contact us within 48 hours of delivery with your order number and relevant photos. We will follow up and resolve the issue as quickly as possible.

📩 WhatsApp  |  contact@cotteahk.com

📩 Have a question?

Our customer service team is happy to help — feel free to reach out anytime.

🌐 Language: Traditional Chinese | English

🌐 Return & Exchange Policy by Region

Please refer to the applicable policy based on your region:

  • 📍 Hong Kong & Macau: Full return and exchange service available.
  • 🌍 Other International Regions: Refund only, exchange not provided.

📍 Hong Kong & Macau

We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:

Return Policy (HK & Macau)

Condition Details
🗓️ Application Period Submit return request within 7 days of receipt
📦 Packaging Keep original product packaging
💸 Shipping Customer bears return shipping cost

Refund Process

  1. 🔄 Submit request: Contact customer service
  2. 📦 Return product
  3. ✅ Process refund
  4. 📧 Refund notification
  5. ⏳ 3-7 business days to credit your card

Exchange Policy (HK🇭🇰 & Macau🇲🇴)

Condition Details
🗓️ Application Period Submit within 7 days
📦 Packaging Keep original packaging
💸 Shipping Return shipping by customer, reship cost covered by us

Exchange Process

  1. 🔄 Submit request
  2. 📦 Return product
  3. 🚚 New item shipped in 1-2 business days

📞 Contact Us

📱 WhatsApp: Click to chat

🌍 International Regions (Outside HK/Macau)

⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.

Eligible refund reasons:

  • 📦 Received wrong item / missing item / defective
  • 📸 Provide photo proof
  • ❌ No return shipping required (unless otherwise instructed)

Refund Process

  1. 🔄 Contact customer service
  2. 📸 Upload photo evidence
  3. ✅ Verified, refund issued
  4. ⏳ 3-7 business days to original payment method

📞 Contact Us

📱 WhatsApp: Click to chat

❓ Frequently Asked Questions (FAQ)

I ordered from 🇸🇬 Singapore. What policy applies?

Singapore is considered an international region. Refund only, no exchange.

I received a wrong item in 🇲🇾 Malaysia. What should I do?

Please send a photo to our customer service. A refund will be arranged.

How long does it take to receive my refund?

Refunds are processed within 3-7 business days after confirmation email.

Product information

☕ What does it taste like?

怕酸可以嗎?|可以。這款酸感低,不是柑橘酸香或花香型咖啡,只帶輕微紅蘋果般的甜香。 會不會很苦?|不會。這款不是濃苦或焦苦型,苦味偏低,尾段以茶感、香草和肉桂香為主。 會不會有泥土味?|一般曼特寧有機會出現較重的草本或泥土感。這款經三次手挑,雜味較少,味道比傳統重口味曼特寧乾淨。 第一次試曼特寧適合嗎?|適合。它保留印尼咖啡的厚度,但不會太重苦味,較容易理解曼特寧的風格。 適合加奶嗎?|可以加奶,但這款主力建議黑咖啡。如果你主要沖 Latte,建議選可可、堅果或焦糖味更明顯的咖啡豆。

酸度|2|酸感低,只帶輕微紅蘋果般的甜香,不是明顯果酸型。 苦度|2|苦味偏低,沒有重焙焦苦感,入口不會太重。 甜感|4|香草和肉桂香較明顯,喝完後有輕微回甜感。 厚度|4|口感有份量,比一般中焙咖啡更厚,但不會過份沉重。 香氣|3|香氣不算高調,主要是烏龍茶感、香草、肉桂和輕微蘋果甜香。 整體|低酸、低苦、有厚度,主調是紅蘋果甜香、烏龍茶感、香草和肉桂香。 一句總結|適合想飲黑咖啡、怕酸、但又不想選到太濃苦咖啡豆的客人。


📌 Common concerns

  • This medium-roasted Indonesia Sumatra Mandheling has low acidity and gentle bitterness. The cup starts with a soft red apple-like sweetness, followed by oolong tea notes, then finishes with vanilla and cinnamon-like warmth.

📊 Taste profile

Is it acidic?|No. This is a low-acidity coffee. It is not citrusy or floral, with only a soft red apple-like sweetness.
Is it very bitter?|No. This is not a heavy or smoky bitter coffee. The bitterness is mild, with more tea-like notes, vanilla and cinnamon-like warmth.
Does it have an earthy taste?|Some Mandheling coffees can taste herbal or earthy. This lot is triple picked, which helps reduce roughness and unwanted notes.
Is it suitable for first-time Mandheling drinkers?|Yes. It keeps the body of Indonesian coffee, but the bitterness is not too heavy, making it easier to understand the Mandheling style.
Is it good with milk?|It can be used with milk, but it performs better as black coffee. If you mainly make latte, beans with stronger cocoa, nutty or caramel notes may be a better fit.

💧 Brewing direction (for whole beans)

  • Water temperature:Recommended at 90°C–92°C. Use 90°C to reduce bitterness, or 91°C–92°C for clearer tea-like notes and aroma.
  • Coffee-to-water ratio:Recommended at 1:15, for example 15g coffee to 225g water.
  • Grind size:Medium-fine grind, close to white sugar. If the cup tastes bitter or dry, grind slightly coarser.
  • Brewing time:For pour-over, aim for around 2 minutes 15 seconds to 2 minutes 45 seconds. If the drawdown is too slow, the tea-like note may become dry.
  • Recommended brewers:Suitable for pour-over, filter coffee and French press. For French press, avoid steeping too long to reduce bitterness.

🧪 Why does it taste this way?

Sumatran Mandheling is commonly processed using the wet-hulled method, which often gives lower acidity and a heavier body. This lot is triple picked, helping reduce roughness and unwanted notes while keeping body, tea-like notes and warm spice-like aroma.


🥛 Black / milk pairing

It performs best as black coffee, where the red apple sweetness, oolong tea note, vanilla and cinnamon-like finish are clearer. With milk, the body remains, but the tea-like and spice-like notes become softer.


This is not a floral, citrusy or bright juicy coffee. If you prefer a lively acidic cup, an Ethiopian or other light-medium roast coffee may be more suitable.

Product Info

Coffee Bean OriginIndonesia, Sumatra, Gayo Highlands
Process MethodWet-Hulled Process
OriginTaiwan
Roast LevelMedium Roast
Package Size100G(Whole Bean). Grinding service available upon request (please leave a note)
Roast Date22 Jul 2026
Storage RecommendationStore in a cool, dry place. Best consumed within 30 days after opening.
Suitable BrewersPour-over, French press, espresso machine, and drip coffee maker