
Cotteahk
Single Origin - Indonesia Sumatra Mandheling 【100g Coffee Beans】(Wet Hulled)
Best for
A low-acidity, tea-like Mandheling for black coffee drinkers who dislike sharp acidity and heavy bitterness
If you prefer floral, citrusy, juicy coffees, or mainly make latte, this may not be the best fit.
🎁 Available Offers
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Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
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Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
☕ What does it taste like?
怕酸可以嗎?|可以。這款酸感低,不是柑橘酸香或花香型咖啡,只帶輕微紅蘋果般的甜香。 會不會很苦?|不會。這款不是濃苦或焦苦型,苦味偏低,尾段以茶感、香草和肉桂香為主。 會不會有泥土味?|一般曼特寧有機會出現較重的草本或泥土感。這款經三次手挑,雜味較少,味道比傳統重口味曼特寧乾淨。 第一次試曼特寧適合嗎?|適合。它保留印尼咖啡的厚度,但不會太重苦味,較容易理解曼特寧的風格。 適合加奶嗎?|可以加奶,但這款主力建議黑咖啡。如果你主要沖 Latte,建議選可可、堅果或焦糖味更明顯的咖啡豆。
酸度|2|酸感低,只帶輕微紅蘋果般的甜香,不是明顯果酸型。 苦度|2|苦味偏低,沒有重焙焦苦感,入口不會太重。 甜感|4|香草和肉桂香較明顯,喝完後有輕微回甜感。 厚度|4|口感有份量,比一般中焙咖啡更厚,但不會過份沉重。 香氣|3|香氣不算高調,主要是烏龍茶感、香草、肉桂和輕微蘋果甜香。 整體|低酸、低苦、有厚度,主調是紅蘋果甜香、烏龍茶感、香草和肉桂香。 一句總結|適合想飲黑咖啡、怕酸、但又不想選到太濃苦咖啡豆的客人。
📌 Common concerns
- This medium-roasted Indonesia Sumatra Mandheling has low acidity and gentle bitterness. The cup starts with a soft red apple-like sweetness, followed by oolong tea notes, then finishes with vanilla and cinnamon-like warmth.
📊 Taste profile
💧 Brewing direction (for whole beans)
- Water temperature:Recommended at 90°C–92°C. Use 90°C to reduce bitterness, or 91°C–92°C for clearer tea-like notes and aroma.
- Coffee-to-water ratio:Recommended at 1:15, for example 15g coffee to 225g water.
- Grind size:Medium-fine grind, close to white sugar. If the cup tastes bitter or dry, grind slightly coarser.
- Brewing time:For pour-over, aim for around 2 minutes 15 seconds to 2 minutes 45 seconds. If the drawdown is too slow, the tea-like note may become dry.
- Recommended brewers:Suitable for pour-over, filter coffee and French press. For French press, avoid steeping too long to reduce bitterness.
🧪 Why does it taste this way?
Sumatran Mandheling is commonly processed using the wet-hulled method, which often gives lower acidity and a heavier body. This lot is triple picked, helping reduce roughness and unwanted notes while keeping body, tea-like notes and warm spice-like aroma.
🥛 Black / milk pairing
It performs best as black coffee, where the red apple sweetness, oolong tea note, vanilla and cinnamon-like finish are clearer. With milk, the body remains, but the tea-like and spice-like notes become softer.
This is not a floral, citrusy or bright juicy coffee. If you prefer a lively acidic cup, an Ethiopian or other light-medium roast coffee may be more suitable.
Product Info
| Coffee Bean Origin | Indonesia, Sumatra, Gayo Highlands |
|---|---|
| Process Method | Wet-Hulled Process |
| Origin | Taiwan |
| Roast Level | Medium Roast |
| Package Size | 100G(Whole Bean). Grinding service available upon request (please leave a note) |
| Roast Date | 22 Jul 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |



