Cotteahk
【Monthly Special】Single Origin(Guatemala Huehuetenango)Drip Bag Coffee
🎁 New customers Offer:"NEW" Discount Code to enjoy free shipping (For HK Only 🇭🇰 )
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
More Details
| Coffee Bean Origin | Macio Smallholder Farmers, Huehuetenango, Guatemala |
|---|---|
| Process Method | 水洗 |
| Origin | Taiwan |
| Roast Level | Medium Light |
| Package Size | 10g × 5 sachets with oxygen absorber for freshness |
[Portable Specialty] Guatemala Huehuetenango Mauricio Farm | Drip Bag Coffee
Ready in 3 Mins | Clear Apple Tea-like Sweetness (Washed Process)
This drip bag coffee from the renowned Huehuetenango region of Guatemala shatters the stereotype that instant or convenient coffee must be "bitter and boring." If you enjoy fruit tea, or are looking for a high-quality cup with a clean texture and rich sweetness for your office breaks, this is your perfect match.
☕ Flavor Notes:
Upon tearing open the pack and brewing, you will experience these flavor layers:
- Entrance|🍊 Bright Citrus:
Many people fear acidity in coffee. But the acidity here isn't sharp; it's like peeling a fresh orange—zesty, vibrant, and refreshing. It dances on the tongue, instantly adding dimension to the mouthfeel. - Mid-Palate|🍎 Syrupy Sweetness:
This is the soul of this bean. The medium-light roast preserves the bean's natural sugars, converting them into a concentrated sweetness resembling Apple Jam. Note that we say "Jam," implying a body that is silky with a delightful viscosity. - Finish|🍵 Elegant Darjeeling Tea:
After swallowing, there is no unpleasant aftertaste, only a delicate tea aroma. It leaves a long, clean, and sweet finish, much like a fine cup of Darjeeling tea.
| Attribute | Level |
|---|---|
| Aroma | ★★★☆☆ |
| Acidity | ★★★★☆ |
| Sweetness | ★★★★☆ |
| Bitterness | ★★☆☆☆ |
| Body | ★★★☆☆ |
🧐 Why choose these Drip Bags?
🔰 For Coffee Beginners: Zero Barrier to Entry
- Sweetness without the risk: Beginners often fear buying black coffee that is too sour or bitter. This drip bag focuses on "Balance"—the apple jam sweetness perfectly wraps around the acidity, making it incredibly smooth to drink.
- No Gear Needed, Just Hot Water: We have already set the optimal grind size for you. No grinder or gooseneck kettle required. Just a mug and hot water, and in 3 minutes, you can brew coffee-shop quality flavor.
- Office Energy Booster: Tired of the instant coffee in the pantry? Whether paired with morning toast or afternoon cookies, this tea-like coffee blends in perfectly without overpowering your food.
🎓 For Coffee Experts: Portable without Compromise
- Specialty Grade Green Beans: We don't use commercial grade fillers. Inside this drip bag are the same high-altitude hard beans from Huehuetenango. This means even in a portable format, it retains a solid Structure and rich complexity.
- Freshness Sealed with Oxygen Absorbers: We know experts care about "Freshness." By including oxygen absorbers in the packaging, we lock in the dry and wet aromas from the moment of grinding. The scent upon opening is just like freshly ground coffee.
- Optimized Grind Parameters: For this medium-light roast, we repeatedly tested the grind size to ensure an ideal flow rate—extracting the apple-like sweetness without over-extracting bitter compounds.
我們建議的沖泡方法: