伊藤園ITOEN
Tully's Coffee Drip Coffee - kilimanjaro
🎁 New here? Free shipping on your first order (code: NEW)
Couldn't load pickup availability
📧 After placing your order → You will receive an email confirmation with your order details
🌿 Physical receipt → To reduce paper waste, receipts are not included by default
📝 Need a physical receipt? → Please write the following in your cart note:
- "Receipt required"
- Receipt name (if you need it issued to a company or organisation, please include the name)
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Coffee Bean Origin | Tanzania |
|---|---|
| Origin | Japan |
| Package Size | 9g X 5sachats |
| Best Before | Oct 2026 |
Vibrant Aroma × Crisp & Clean × Refreshingly Smooth
Crafted from premium Tanzanian beans, this Kilimanjaro blend uses a short-roasting technique to accentuate its vibrant aromatic profile. It offers a more energetic character compared to standard balanced blends—clean on the palate with uplifted aromatics. It is the perfect choice for those who seek a crisp finish without sacrificing layers of fragrance.
Official Flavor Profile
- Bitterness: 2 / 5
- Body: 3 / 5
- Acidity: 4 / 5
- Aroma: 3 / 5
Flavor Highlights
- Vivid aromatic expression with a more pronounced initial presence
- A light, refreshing style that avoids heavy or dense profiles
- A slightly more noticeable acidity than the Brazil blend, yet remains highly approachable and easy to drink
Mouthfeel & Impression
Light and agile on the palate with a sharp, clean finish. Unlike heavier drip bag options, this blend focuses on the perfect equilibrium between aroma and refreshing clarity.
Recommended For
If you are looking for a bit more aromatic "lift" than a classic balanced blend, but aren't quite ready for intense fruit acidity, Kilimanjaro is your ideal match.
Side-by-Side Comparison | Choosing Your Perfect Cup
- The Reliable All-Rounder: Master Blend — Balanced and smooth, with harmonized aroma, bitterness, and acidity. Perfect for everyday drinking.
- Low Acidity & Nutty (Great with Milk): Brazil — Features prominent nutty notes and sweetness with low acidity. Excellent black or with milk.
- Aromatic yet Crisp: Kilimanjaro — Distinctive aroma with a clean, light finish. Ideal for those who prefer a refreshing cup.
- The Fruit-Forward Choice: Ethiopia Mocha — Standout berry notes and bright acidity. Best for fans of fruity black coffee.
