
Cotteahk
【Monthly Pick】Single Origin - Guatemala-huehuetenango drip bag coffee
Best for
Soft fruit jam sweetness with a clean, tea-like close.
Not for those who prefer dark, heavy, and low-acid coffee
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
| Coffee Bean Origin | Macio Smallholder Farmers, Huehuetenango, Guatemala |
|---|---|
| Process Method | 水洗 |
| Origin | Taiwan |
| Roast Level | Medium Light |
| Package Size | 10g × 5 sachets with oxygen absorber for freshness |
"Guatemala Huehuetenango Mateo Smallholder SHB (Washed) Drip Bag Coffee"
☕ Flavor Profile | Is This Drip Bag for You?
This washed Guatemala drip bag is presented in a Medium-Light Roast, featuring a clean, fruity sweetness with a tea-like finish: it is not an explosive tropical fruit bomb, but rather more like the mellow sweetness of apple jam, brightened by orange peel acidity, and finishing with the clean fragrance of black tea.
- Clear Sweetness: Mellow apple jam-like sweetness; smooth and never cloying.
- Bright but Balanced Acidity: Orange peel-style acidity enhances the profile without being sharp.
- Tea-like Finish: Delicate Darjeeling black tea fragrance with a crisp, clean aftertaste.
📊 Flavor Indicators (Subjective Tasting)
| Flavor Indicator | Intensity Level | Experience Description |
|---|---|---|
| Acidity | ●●●●○ (4/5) | Bright orange peel-like acidity; refreshing rather than sharp. |
| Bitterness | ●●○○○ (2/5) | Low bitterness; dominated by clean fruit sweetness and tea notes. |
| Sweetness | ●●●●○ (4/5) | Clear, jam-like sweetness; clean and pleasant. |
| Aroma | ●●●○○ (3/5) | A blend of fruit and elegant tea scents; fresh and refined. |
Flavor Layers (Front / Body / Finish)
- Front (Head): Bright orange peel aroma and acidity; a clean opening.
- Middle (Body): Smooth apple jam sweetness; the core of the flavor and mouthfeel.
- Finish: Delicate Darjeeling tea fragrance; clean and refreshing.
💧 Drip Bag Brewing Guide
Since these drip bags use deoxygenated packaging for freshness, the coffee grounds are more compact, which often results in a slower flow rate compared to standard drip bags. We recommend using small water pulses and multi-stage pouring to ensure even extraction, highlighting the clean sweetness and tea-like notes.
- Suggested Water Temp: 91°C–93°C (Try 90°C–91°C for more sweetness)
- Total Water Volume: 150–180ml (150–165ml for more strength; 170–180ml for more clarity)
- Pouring Rhythm: 3–4 pulses. A slower flow is normal; avoid pouring too much at once to prevent overflow or over-steeping.
Recommended Method (Versatile Brew for Consistent Flavor):
- Bloom (25–30 sec): Pour 30–40ml of water to let the grounds expand evenly.
- 1st Pour: Slowly pour water until you reach 90–110ml.
- 2nd Pour: Wait for the water level to drop, then pour until you reach 150–180ml (depending on your preference).
- If flow is very slow: Break the final pour into smaller pulses to avoid bitterness from over-steeping.
Quick Adjustments:
- For more sweetness & body: 150–165ml + Water Temp 90–91°C → Concentrated sweetness and smoother mouthfeel.
- For more clarity & tea-like finish: 170–180ml + Water Temp 92–93°C → Cleaner layers and a crisper finish.
- If it tastes astringent: Reduce total water volume or split the final pour into two smaller pulses to avoid over-extraction.
Drip Bag Key Reminder: Deoxygenated freshness packaging makes the coffee grounds more compact, so a slower flow is normal. Using "small water pulses" is the secret to unlocking the clean apple sweetness and black tea finish.
Additional Notes
The flavor descriptions on this page are based on subjective tasting experiences. Actual results may vary depending on water quality, cup size, pouring rhythm, and personal preference.
Cottea 咖啡掛耳包推薦的沖煮方式:



