Cotteahk
Single Origin - Guatemala Huehuetenango 【100g Coffee Beans】（Wahsed）
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30／per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40／per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30／per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40／per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
| Coffee Bean Origin | Macio Smallholder Farmers, Huehuetenango, Guatemala |
|---|---|
| Process Method | Washed |
| Origin | Taiwan |
| Roast Level | Medium Light |
| Package Size | 100g (Whole Bean). Grinding service available upon request (please leave a note) |
| Best Before | Roast Date：3 Mar 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |
"Guatemala Huehuetenango Finca El Maceo SHB (Washed)" is a Medium-Light Roast coffee. Its flavor profile centers on the smooth, mellow sweetness of apple jam, complemented by the bright acidity of orange peel. The experience concludes with the delicate fragrance of Darjeeling tea, offering an overall clean profile with clear sweetness and elegant layering.
☕ Flavor Analysis | Is this the right fit for you?
A selection for those who enjoy fruity aromas without sharp sourness, a smooth mouthfeel, and a refreshing tea-like finish.
- Clear Sweetness: Mellow sweetness and smooth texture reminiscent of apple jam.
- Bright but Rounded Acidity: The vibrant acidity of orange peel enhances the coffee's dimension without being sharp or irritating.
- Tea-like Finish: A clean, refined finish featuring the delicate aroma of Darjeeling tea.
📊 Flavor Indicators (Subjective Tasting)
The overall style is defined by the mellow sweetness of apple jam, highlighted by citrus-peel acidity and a fragrant tea-like aftertaste.
| Indicator | Intensity | Experience Description |
|---|---|---|
| Acidity | ●●●●○ (4/5) | Bright orange peel acidity; refreshing and flavor-enhancing, not sharp. |
| Bitterness | ●●○○○ (2/5) | Low to medium-low; focuses on cleanliness and fruit sweetness over roast bitterness. |
| Sweetness | ●●●●○ (4/5) | Mellow apple jam sweetness; smooth and clear without being cloying. |
| Aroma | ●●●○○ (3/5) | Overlapping fruity and elegant tea notes; fresh and delicate. |
Flavor Layers (Head / Body / Finish)
- Head: Initial notes of bright orange peel aroma and crisp acidity; clean and refreshing.
- Body: Smooth, mellow sweetness of apple jam becomes the primary focus of the palate.
- Finish: Lingering delicate notes of Darjeeling tea; clean exit with a refreshing aftertaste.
💧 Brewing Guide
Aim for "clear sweetness, bright acidity, and a clean finish." Avoid over-extraction to prevent the tea notes from turning astringent.
- Recommended Water Temp: 91°C–93°C (Try 90°C–91°C for enhanced sweetness).
- Brew Ratio: 1:15–1:16 (e.g., 15g coffee to 225–240g water).
- Grind Size: Medium-Fine to Medium (Ensure smooth flow rate to avoid a muddy finish).
Quick Adjustments:
- For more fruit sweetness & smoothness: Slightly lower water temp (90–91°C) + slightly finer grind → Concentrates sweetness and rounds out the mouthfeel.
- For more clarity & tea notes: Water temp at 92–93°C + slightly coarser grind → Cleaner layers and a crisper finish.
- If the brew tastes weak: Use a slightly finer grind or adjust ratio to 1:15 to boost the body and sweetness.
Tip: The key to this bean is "Fruit Sweetness + Orange Peel Acidity + Black Tea Finish." Maintain a clean flow rate and avoid stalling the final stage of brewing to keep the tea aroma delicate and beautiful.
Additional Information
The flavor descriptions on this page are subjective tasting experiences intended to help understand the flavor direction. Actual performance may vary based on brewing parameters, water quality, equipment, and personal preference.
