Cotteahk
Single Origin - Indonesia Sumatra Mandheling 【100g Coffee Beans】(Wet Hulled)
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Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
| Coffee Bean Origin | Indonesia, Sumatra, Gayo Highlands |
|---|---|
| Process Method | Wet Hulled |
| Origin | Taiwan |
| Roast Level | Medium Roast |
| Package Size | 100 Gram (Whole Bean). Grinding service available upon request (please leave a note). |
| Best Before | Roast Date:20 Feb 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |
"Indonesia Sumatra Gayo Mandheling TP (Triple Picked)" is a specialty Mandheling processed using the Wet Hulled method and presented as a medium roast. Its flavor profile centers around crisp apple, Oolong tea notes, and the sweet aroma of vanilla and cinnamon. It features low acidity and prominent sweetness, offering a rounded mouthfeel with exceptional clarity.
If your impression of Mandheling is still stuck on heavy and intensely bitter notes, this coffee will surprise you. It retains the full-bodied texture of Sumatra while revealing a more delicate and gentle tea-like complexity. As a black coffee, it is smooth and easy to drink, making it perfect for daily drinkers who prefer a low-acidity, sweet-leaning style.
☕ Flavor Analysis | Is this the right fit for you?
This Mandheling from the Gayo region undergoes a Triple Picked (TP) process, which significantly reduces the off-flavors and roughness commonly found, allowing the thick body of the wet-hulled process to be presented much more cleanly. Upon tasting, you first experience the soft, crisp sweetness of a red apple, which transitions into the astringent tea notes of high-mountain Oolong, followed by the warm, sweet aromas of vanilla and cinnamon in the finish. The overall balance is excellent.
- Very Low Acidity: Gentle acidity that avoids sharp, fruity sourness.
- Outstanding Sweetness: Distinct notes of vanilla, cinnamon, and ripe sweetness for a mellow drinking experience.
- Cleaner Than Tradition: Retains the signature Mandheling body while minimizing earthy notes and harsh bitterness.
📊 Flavor Highlights (Sensory Evaluation)
Overall style: Low Acidity (2/5) • Prominent Sweetness (4/5) • Full-Bodied (4/5). The main theme features crisp apple sweetness and Oolong tea notes, with a finish carrying the warm sweetness of vanilla and cinnamon.
| Flavor Indicator | Intensity Level | Experience Description |
|---|---|---|
| Acidity | ●●○○○ (2/5) | Embellished with mild apple acidity; not sharp, providing a comfortable entry. |
| Bitterness | ●●○○○ (2/5) | Low and clean bitterness; moves away from the heavy, charred style. |
| Sweetness | ●●●●○ (4/5) | Pronounced vanilla, cinnamon, and mellow sweetness with an excellent sweet finish. |
| Aroma | ●●●○○ (3/5) | Restrained and stable aroma, primarily featuring tea notes, sweet spices, and subtle fruitiness. |
Flavor Progression (Front / Middle / Finish)
- Front (Head): Crisp sweetness akin to red apples appears first; the aroma is clean and soft.
- Middle (Body): High-mountain Oolong tea notes gradually unfold; rounded mouthfeel and full texture without being oppressively heavy.
- Finish (Finish): Warm, sweet notes of vanilla and cinnamon extend, accompanied by a comfortable lingering sweetness and a tea-like finish.
💧 Brewing Guide
This medium roast Mandheling has a high brewing tolerance, making it suitable for fine-tuning via water temperature and pouring rhythm to amplify different aspects: use lower temperatures for sweetness, or slightly higher temperatures with a faster pour for a more three-dimensional aroma.
- Suggested Temperature: 90°C–92°C (adjust based on preference for sweetness or aroma).
- Brew Ratio: 1:15 (e.g., 15g coffee to 225g water).
- Suggested Grind: Medium-fine (similar to the coarseness of granulated sugar).
- Style Profile: Perfect for drinking straight as black coffee, especially recommended for those who prefer a low-acidity, rounded, and sweet-leaning flavor profile.
Quick Adjustment Tips:
- For a smoother, sweeter cup: Use 90°C with a steady, gentle pouring rhythm → Oolong tea finish becomes more distinct, mouthfeel becomes silkier.
- For more aroma and layers: Use 92°C, slightly faster rhythm, avoid over-steeping → Apple and cinnamon aromas become clearer, layers open up more.
- To preserve cleanliness: Avoid overly slow flow rates and over-extraction → Reduces bitterness and off-flavors, concentrating the sweetness.
Brewing Tip: Although this bean has high tolerance, over-steeping or a flow rate that is too slow may still suppress the tea notes and sweetness; it is recommended to adjust primarily towards a "clean, sweet, and rounded" profile.
Supplementary Note
The flavor descriptions on this page are subjective sensory experiences intended to help understand the flavor direction of this coffee; actual performance in the cup may vary based on grind size, water temperature, water quality, equipment, and brewing method.