Cotteahk
100% Cocoa Powder
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🌿 Physical receipt → To reduce paper waste, receipts are not included by default
📝 Need a physical receipt? → Please write the following in your cart note:
- "Receipt required"
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Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Origin | Netherland |
|---|---|
| Package Size | 100g |
| Storage Recommendation | Store in a cool, dry place away from high temperature and humidity. |
| Ingredients | 100%cocoa powder |
This 100% pure cocoa powder from Netherland (single-ingredient, no added substances) is made from carefully selected cocoa beans. Using low-temperature roasting and fine grinding techniques, it retains the full nutritional profile and aroma of the cocoa.
It contains no added sugar, preservatives, artificial flavoring, milk fat, or additives — only the fruit sugars and nutrients found in the cocoa bean itself, offering you a pure and trustworthy taste experience in every sip.
⚠️ Friendly Reminder:
This is 100% cocoa powder containing its cocoa butter. It does not include anti-caking agents, so slight clumping is normal. It is safe to consume — simply crush gently or sift before use. Store in a cool, dry place away from moisture.
If you’re searching for “unsweetened chocolate powder” or wondering “where to buy cocoa powder,” this 100% cocoa powder from Netherland is your healthy and natural choice.
🌟 What Makes It Special?
- ✅ No Added Sugar (Not Sugar-Free): Only contains trace natural fruit sugars from cocoa beans
- ✅ High in Protein: Approximately ±20g protein per 100g, supporting satiety and muscle recovery
- ✅ Dairy-Free: Suitable for lactose-intolerant and plant-based diets
- ✅ Rich but Not Bitter: No artificial flavoring, just pure cocoa aroma
💪 5 Major Health Benefits of Cocoa Powder:
- Natural Antioxidants: Rich in cocoa flavanols, supports anti-inflammatory response and healthy circulation
- Improves Mood and Focus: Contains theobromine and phenylethylamine — natural feel-good compounds
- Boosts Digestion: Dietary fiber aids in gut motility and digestive health
- Low-Carb & Clean-Diet Friendly: No added sugars or dairy fats, ideal for clean eating
- Plant-Based Protein Source: A convenient nutrition boost for vegetarians and vegans
This cocoa powder is highly favored by fitness lovers and plant-based eaters — perfect for drinks, baking, or adding natural protein to your diet.
💡 Why Does Pure Cocoa Powder Taste Bitter?
- No Sugar or Dairy to Mask Cocoa's True Flavor
100% pure cocoa retains the authentic taste of the beans, with natural bitterness and slight acidity — unlike commercial cocoa powders blended with sugar or milk to balance the taste. - Lightly Alkalized Cocoa
This product uses lightly alkalized cocoa powder, which undergoes gentle alkalization to reduce some astringency while preserving most natural polyphenols and cocoa aroma. - Taste Sensitivity
Modern taste buds are accustomed to sweetness, making natural bitterness harder to appreciate. But this bitterness is actually due to cocoa flavanols and polyphenols — the very nutrients that make cocoa healthy.
Further Reading 📚: How to Choose Cocoa Powder – Understanding Natural vs. Lightly Alkalized vs. Fully Alkalized Cocoa（Language：Chinese Version only）
✅ How to Make Pure Cocoa Powder Taste Better?
- Add Plant-Based Milk: Oat, almond, or soy milk can help balance bitterness and improve texture
- Add Natural Sweeteners: Use stevia, honey, or monk fruit to sweeten without compromising health
- Add a Pinch of Salt: Surprisingly reduces bitterness and enhances flavor complexity
- Pair with Coffee or Oats: Add to black coffee or oatmeal — cocoa bitterness blends well into the overall profile
✨Pro Tip:
100% pure cocoa powder keeps cocoa’s original flavor — bold and slightly bitter, untouched by sugar. First-time drinkers are recommended to blend it with plant milk and a natural sweetener to customize the perfect ratio!
✅ Recommended Recipe: 2 teaspoons cocoa powder + 200ml hot oat milk + a bit of honey or sweetener → stir well and enjoy!
❓ Frequently Asked Questions (FAQs)
Q1: Does this cocoa powder contain any added sugar?
A: No, it contains no added sugar. This powder is made from 100% pure cocoa beans and only contains naturally occurring trace sugars from the fruit — zero added or processed sugar, making it suitable for people managing their sugar intake.
Q2: Can I use this cocoa powder for baking?
A: Absolutely. It’s perfect for brownies, cakes, cookies, chocolate spreads, protein balls, and more. It also blends well into batters, protein shakes, or grain bowls to add a healthy cocoa twist.
Q3: How should I store it? Do I need to refrigerate it after opening?
A: Store in a cool, dry place away from direct sunlight and humidity. After opening, seal tightly. If your environment is particularly humid, refrigeration can help maintain freshness.
Q4: Does it contain caffeine? Is it safe for kids?
A: Cocoa contains very small amounts of caffeine and theobromine — about 1/10th the caffeine of coffee. Children can drink it in moderation, preferably unsweetened, and under adult supervision.
Want to Learn More About Cocoa Powder? 📚（Language：Chinese Version only）
➡️ Unsweetened Chocolate Powder vs. Cocoa Powder — What’s the Difference in Taste and Nutrition?
➡️ How to Choose Cocoa Powder: Understanding Natural vs. Lightly vs. Fully Alkalized Types
