Cotteahk
Taiwan Lychee-Scented Oolong Tea
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Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Origin | Luye Highland, Taiwan |
|---|---|
| Package Size | 2.8g x 10 tea bags |
| Storage Recommendation | Store in a cool, dry place. Avoid direct sunlight. Consume soon after opening. |
| Ingredients | Whole-leaf Jin Xuan Oolong (Taiwan Tea No. 12) – not crushed (No flavoring, no fragrance, no sweeteners) |
Lychee Oolong Tea ｜Whole Leaf from Nantou, Taiwan – Naturally Sweet Without Sugar
100% Made in Taiwan｜No Artificial Flavoring｜Natural Fruity Aroma – A Low-Calorie Tea Without Sweeteners
🍃 Naturally scented oolong from Nantou, Taiwan – real tea leaves with real lychee aroma!
If you're looking for a fruity oolong tea that's "naturally sweet without sugar" and "tastes great even cold brewed", this lychee-scented oolong from the high mountains of Nantou is your perfect match!
Unlike artificially flavored teas, we use traditional scenting techniques by repeatedly infusing high-mountain oolong leaves with freshly extracted lychee pulp and peel oils—done 6 to 10 times. The result? A deep natural aroma and true balance of fruit and tea with every sip.
✅ 5 Reasons to Love This Lychee Oolong:
- Real Fruit Aroma, No Artificial Flavor: Made with traditional scenting, zero additives
- 100% Made in Taiwan: Whole-leaf high-mountain oolong from Nantou (not crushed leaves)
- No Sugar, Still Sweet: 0 added sugar, but tastes naturally sweet even when cold brewed
- Floral, Smooth, and Clean Finish: Light lychee aroma, mellow taste, naturally refreshing
🧊 How to Cold Brew:
Two easy steps to enjoy sugar-free fruity tea:
- Step 1: Place one tea bag in a 500ml bottle of cold water
- Step 2: Refrigerate and steep for 4–8 hours (adjust based on your taste)
❄️ Tip: Best enjoyed within 24 hours after cold brewing for optimal flavor.
🙋♀️ FAQs
Q1: What is the shelf life?
A: Tea bags are vacuum-sealed for freshness. Unopened: 18–24 months (see packaging). Best consumed shortly after opening for optimal taste.
Q2: Is this tea flavored with artificial essence?
A: No. It uses a traditional scenting method where tea leaves are naturally infused with lychee aroma through steaming and aging—no artificial flavors added.
Q3: Will it taste bland when cold brewed?
A: Not at all. This tea is designed for cold brewing. The tea leaves are pre-infused with fruit aroma and release a mellow, sweet flavor even in cold water.
Q4: Is this tea sweetened? Where does the sweetness come from?
A: It contains no added sugar. The slight sweetness comes from the tea’s natural flavor, enhanced by the fruit scenting process.
Q5: Can I brew it hot?
A: Absolutely. We recommend using 85–90°C water and steeping for 60–90 seconds for a more intense aroma and flavor.
Q6: Is it suitable for pregnant women or seniors?
A: This tea is naturally mild and caffeine-free, but we recommend drinking in moderation based on personal condition. Please consult a healthcare provider if unsure.
