Cotteahk
Brazil丨Japanese Dark Roast & Bittersweet Drip Bag Coffee（5pcs）
Best for
Low-acid and full-bodied, with cocoa bitterness and brown sugar sweetness.
Not ideal if you prefer bright fruity acidity or floral tea-like coffee.
🎁 New here? Free shipping on your first order (code: NEW)
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📧 After placing your order → You will receive an email confirmation with your order details
🌿 Physical receipt → To reduce paper waste, receipts are not included by default
📝 Need a physical receipt? → Please write the following in your cart note:
- "Receipt required"
- Receipt name (if you need it issued to a company or organisation, please include the name)
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Coffee Bean Origin | Brazil Mogiana |
|---|---|
| Process Method | Natural |
| Origin | Taiwan |
| Roast Level | Japanese Dark Roast |
| Package Size | 10G X 5sachets with oxygen absorber for freshness |
☕ Flavor Profile & Taste Note
Low acidity upon entry. The core is driven by the bittersweetness of cocoa and roasting aromas from the dark roast, supported by a subtle sweetness mid-palate that prevents the bitterness from tasting harsh.
The overall profile resembles a clean Japanese-style dark roast with a distinct body. The finish features a lingering, bittersweet aftertaste akin to a strong oolong tea, rather than a heavily charred or bitter charcoal character.
📌 Buying Concerns
- Sensitive to acidity? → Low acidity. The profile focuses on cocoa bittersweetness and roast notes rather than fruity acidity.
- Averse to bitterness? → Features a dark roast bitterness, but with a clean finish, closely resembling the bittersweet aftertaste of dark oolong tea.
- Afraid of a weak body? → Full-bodied texture, supported by a lingering bittersweet finish and rich cocoa notes.
📊 Flavor Intensity
- Acidity: Low
- Bitterness: Medium-High (clean and bittersweet, not harsh or charred)
- Sweetness: Medium (with a cocoa-like bittersweetness)
- Mouthfeel: Full-bodied with a clean finish
- Overall: A clean, Japanese-style dark roast defined by cocoa bittersweetness, roasty aromas, and a lingering finish.
👉 In Short: A clean, low-acidity, and full-bodied dark roast drip bag coffee featuring cocoa bittersweetness and a lingering finish.
💧 Drip Bag Brewing Guide
Drip Bag Brewing Guide
- Water Temperature: 88°C–90°C (Use 88°C–89°C to reduce bitterness in the finish; use 90°C to enhance the roast aroma)
- Water Volume: 155–170ml (10g per bag; use 155–160ml for a heavier body; use 165–170ml for a cleaner finish)
- Cup Selection: Use a tall cup to prevent the bag from submerging, ensuring a cleaner flavor profile.
