璞珞咖啡
Signature - Hazelnut Dark Cocoa Coffee Beans 454g
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☕ Coffee Beans & Coffee Paper Filters Bundle Offer
🎁 New customers Offer:"NEW" Discount Code to enjoy free shipping (For HK Only 🇭🇰 )
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
| Coffee Bean Origin | 1.)Brazil, Daterra Ipanema, NY2 Grade; 2.)Guatemala, Huehuetenango, Genuine Strictly High Grown (SHB) |
|---|---|
| Origin | Taiwan |
| Roast Level | Medium Dark Roast |
| Package Size | 454g (Whole Bean). Grinding service available upon request (please leave a note). |
| Best Before | 30 Dec 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |
"Hazelnut Dark Cocoa Coffee Beans 450g" uses a core blend of Brazil × Guatemala beans, presented in a medium-dark roast. The primary cup profile features hazelnut/roasted nuts, dark chocolate and cocoa bittersweetness, and a light woody finish. With low overall acidity and a thick mouthfeel, it leans toward a mature, steady, and dark-toned style. When making espresso and lattes, the chocolate and nutty tones become more concentrated, and the milk won't easily mask the flavors, offering a stable and easy-to-manage performance.
☕ Flavor Analysis | Is this the right fit for you?
The core of this blend is "low acidity, body, and a bittersweet balance." If you prefer a dark-toned, cocoa-nutty profile and are looking for a bean that brews consistently every day, this is an excellent fit.
- Low-Acidity Mature Style: Steers clear of bright fruity acidity, focusing instead on mild roasted aromas and body.
- Clear Cocoa & Nut Primary Tones: Dark chocolate bittersweetness and hazelnut aromas form the main line, offering high recognizability.
- Milk Coffee Friendly: Retains its cocoa and nut outlines even when paired with milk; performs beautifully in both lattes and oat milk drinks.
📊 Flavor Highlights (Sensory Evaluation)
Overall style: The main theme is hazelnut, nuts, and dark chocolate cocoa, with a finish carrying light woody notes and a mild sweet aftertaste.
| Flavor Indicator | Intensity Level | Experience Description |
|---|---|---|
| Acidity | ●○○○○ (1/5) | Low acidity; dominated by roasted aromas and cocoa tones, offering a stable, non-stimulating entry. |
| Bitterness | ●●●○○ (3/5) | Dark chocolate and cocoa-style bittersweetness; clean and structured, without leaning into a heavy charred profile. |
| Sweetness | ●●●○○ (3/5) | Nutty sweetness and a cocoa aftertaste are prominent; sweetness becomes more concentrated when paired with milk. |
| Aroma | ●●●○○ (3/5) | Distinct aromas of hazelnut, roasted nuts, and cocoa, accompanied by a faint woody breath. |
Flavor Progression (Front / Middle / Finish)
- Front (Head): Hazelnut and roasted nut aromas lead the way, accompanied by clean cocoa tones and a light woody breath.
- Middle (Body): Dark chocolate and roasted nuts intertwine; thick mouthfeel with a bittersweet balance and a solid texture.
- Finish (Finish): Concludes with cocoa bittersweetness, leaving a light woody finish and a mildly sweet aftertaste; clean and non-cloying.
💧 Brewing Guide
For a pour-over black coffee, it is recommended to avoid excessively high water temperatures or over-extraction to prevent the woody and bitter notes from being amplified.
- Suggested Temperature: 88°C–91°C (Try 90°C–91°C for a cleaner cup).
- Brew Ratio: 1:15 (for black coffee); 1:13.5–1:14.5 (can be stronger for espresso/milk drinks).
- Suggested Grind: Medium-fine grind (avoid grinding too fine to prevent the buildup of dry bitterness).
- Suggested Pairings: Excellent for espresso, lattes, or oat milk drinks; Americanos will also have a stable body.
Quick Adjustment Tips:
- For more chocolate and body: Tighten ratio to 1:13.5–1:14.5, slightly finer grind → Cocoa and nuts become more concentrated, mouthfeel becomes fuller.
- To retain presence in milk drinks: Increase concentration or extend extraction time slightly, but avoid over-extracting → The dark chocolate and hazelnut outlines will still shine through the milk.
Brewing Tip: If the "dark chocolate + woody finish" of this bean is over-extracted, it can easily become dry and bitter. It is recommended to focus on a stable flow rate and an appropriate concentration to keep the bittersweetness clean and the body beautiful.
Supplementary Note
The flavor descriptions on this page are subjective sensory experiences intended to help understand the flavor direction; actual performance may vary based on brewing method, grind size, water temperature, extraction concentration, water quality, and bean age. If you prefer a more pronounced chocolate and thick finish, you can slightly increase the extraction concentration; if you want to retain more cleanliness, it is recommended to avoid excessively high water temperatures or over-extraction.
Note: If a Coffee Review score is mentioned, it generally reflects the results of a specific vintage and submitted sample; the actual product flavor may still vary due to batch, roast level settings, and brewing conditions. Please rely on your actual tasting experience.