
Cotteahk
(Coming Soon)【Limited Special】Uganda drip bag coffee|Fruity, Oolong Tea
Best for
Gentle fruity sweetness and acidity, with light oolong tea notes and a soft brown sugar finish
If you prefer coffee with no fruity acidity, or only enjoy bold dark roasts, this may not be the one for you
🎁 New here? Free shipping on your first order (code: NEW)
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📧 After placing your order → You will receive an email confirmation with your order details
🌿 Physical receipt → To reduce paper waste, receipts are not included by default
📝 Need a physical receipt? → Please write the following in your cart note:
- "Receipt required"
- Receipt name (if you need it issued to a company or organisation, please include the name)
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Coffee Bean Origin | Uganda, Mount Elgon, Tima, Eastern Uganda |
|---|---|
| Process Method | Washed |
| Origin | Taiwan |
| Roast Level | Medium-Light Roast |
| Package Size | 10G X 5sachets with oxygen absorber for freshness |
☕ What does it taste like?
This washed Ugandan drip bag coffee features a medium-light roast profile. It delivers a soft, sweet-tart fruitiness upon entry with natural fruit sweetness, avoiding the sharp acidity typical of lemons.
In the middle notes, subtle oolong tea-like nuances gradually emerge, keeping the flavor profile clean and light rather than heavy. As the temperature drops slightly, the sweetness softens further, leaving a hint of brown sugar-like sweetness in the finish.
Overall, this is neither a heavily bitter coffee nor an aggressively acidic light roast. If you want to try a coffee with fruit sweetness and tea-like notes without worrying about excessive acidity, this is an accessible choice.
📌 Concerns you might have
- Worried about acidity? → Features a mild, sweet-tart profile that transitions into tea-like notes and sweet aftertastes in the finish.
- Worried about bitterness? → Low bitterness, avoiding the charred or heavy bitterness of dark roasts.
- Worried it might be too weak? → While the body is not heavy, it is supported by ripe fruit sweetness, oolong tea notes, and brown sugar undertones, preventing it from tasting watery.
- Only drink dark roasts? → This is lighter than dark roasts, featuring fruit sweetness and tea notes instead of cocoa, nuts, and intense bitterness.
- Good with milk? → Recommended to drink black. Adding too much milk will overpower the melon-like fruit aroma and oolong tea notes.
📊 Flavor Profile
- Acidity: Medium (Soft, sweet-tart ripe fruit character with a hint of citrus; not sharp or piercing)
- Bitterness: Low (Free from prominent dark-roast charred bitterness; smooth under standard brewing)
- Sweetness: Medium-High (Clean, crisp fruit-like sweetness upfront, with subtle brown sugar sweetness in the finish)
- Body: Medium-Light (Clean and light, centered around fruit sweetness and tea notes)
- Finish: Leaves a lingering hint of oolong tea paired with a subtle brown sugar sweetness
👉 In a nutshell: Soft ripe fruit sweetness and aroma, complemented by subtle oolong tea notes and a brown sugar finish. Neither sharply acidic nor heavily bitter.
💧 Drip Bag Brewing Guide
Drip Bag Brewing Guide
- Recommended Water Temperature: 89°C–91°C (Use 89–90°C to minimize acidity; use 91°C for more pronounced fruitiness and tea notes)
- Recommended Total Water Volume: 155–165ml (For a more concentrated flavor: 155ml; for a smoother, milder profile: 160–165ml)
- Recommended Cup Type: Use a tall mug to prevent the drip bag from soaking in the extracted coffee; remove the bag immediately after dripping finishes without squeezing it.



