Cotteahk
Japanese Dark Roast Low-Acid Cold Brew Coffee Bags
Cold Brew
Low acidity, low bitterness. Add water at night, enjoy cold brew the next day.
Each 20g bag makes around 300ml cold brew. Chill for about 8 hours for a smooth, easy-drinking cup with light caramel sweetness and gentle roasted aroma.
🎁 Available Offers
Couldn't load pickup availability
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30／per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40／per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30／per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40／per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Coffee Bean Origin | Brazil & Guatemala |
|---|---|
| Origin | Taiwan |
| Roast Level | Dark Roast |
| Package Size | 20G X 5pcs Individually packed, with oxygen absorber in each pack |
Prepare at night, enjoy the next day
Low in acidity and bitterness, with light caramel sweetness and gentle roasted aroma. Easy for home, office, or hot-weather iced coffee.
This cold brew style
Low acidity, soft entry
Dark roasted coffee brewed cold for a lower-acid, smoother drinking experience.
Light bitterness, clean finish
Cold extraction keeps bitterness gentle, with a clean and easy finish.
Light caramel and roasted aroma
Not a fruity cold brew. Expect light caramel sweetness, gentle roasted aroma, and steady coffee character.
Black coffee or milk coffee
Enjoy it as black coffee for a clean cold brew, or add milk or oat milk for a rounder cup.
3 simple cold brew steps
Add the coffee bag
Place one cold brew coffee bag into a cup, bottle, or cold brew jug.
Add 300ml room-temperature water
Pour in about 300ml room-temperature water and make sure the coffee bag is fully immersed.
Chill for about 8-12 hours
Refrigerate for about 8-12 hours, then remove the coffee bag and enjoy.
Everyday drinking moments
Busy mornings
Prepare it the night before and enjoy it the next morning without brewing on the spot.
Office iced coffee
No coffee machine and no grinder needed. Easy to keep in the office fridge.
Cold drink at home
Low acid and low bitterness make it smooth and refreshing for hot days.
Prepare before heading out
One bag makes around 300ml cold brew, ready to pour into a travel cup.
How does it taste?
Expect light caramel sweetness, gentle roasted aroma, and a smooth mouthfeel. It is not a bright fruity cold brew, but an easy-drinking dark roast cold brew for daily black coffee.
FAQ
Does it have to be refrigerated?
Yes, refrigeration is recommended. Cold brewing in the fridge gives a cleaner taste and is better for iced coffee.
Can I brew it for more than 8 hours?
Yes. Around 8 hours gives a lighter cup, while 10–12 hours gives a stronger coffee character. Remove the coffee bag after brewing.
Should I remove the coffee bag after brewing?
Yes. Remove the coffee bag after brewing to avoid an overly strong taste or unwanted flavours.
Can I add milk?
Yes. If you plan to make milk coffee with milk or oat milk, brew for 10–12 hours for a more concentrated coffee taste.
Can I use cold water directly?
Yes, but room-temperature water helps extraction start more evenly before refrigeration.
