Cotteahk
【Monthly Special】Single Origin(Indonesia)Drip Bag Coffee
🎁 New customers Offer:"NEW" Discount Code to enjoy free shipping (For HK Only 🇭🇰 )
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
More Details
| Coffee Bean Origin | Indonesia Sumatra Aceh Bener Meriah |
|---|---|
| Process Method | Wet-hulled |
| Origin | Taiwan |
| Roast Level | Medium Roast |
| Package Size | 10g × 5 sachets with oxygen absorber for freshness |
🍋 Gayo Sumatra Drip Coffee (10g × 5 Bags)
Sumatra Gayo Highlands × Wet-Hulled Process × Light Citrus Acidity × Herbal Finish
☕ Lemon Peel Tartness × Lychee Fruit Tea Vibes × Lightly Astringent Herbal Finish
Harvested from the Gayo Highlands in Aceh, Sumatra, this Gayo drip coffee brings a refreshingly unique take on Indonesian beans. Unlike traditional deep-bodied Mandheling, this medium roast showcases tea-like clarity, subtle acidity, and a crisp, herbal finish.
Up front, it reveals notes of lemon peel and lychee tea. The mid-palate introduces gentle sweetness with hints of tropical fruit and vanilla. The finish is lightly astringent and clean—more herbal tea than classic dark roast—making it a great choice for fans of delicate, refreshing coffee profiles.
🔎 Coffee Highlights
Not your typical Mandheling — this bean is a clean, fruit-forward interpretation of Gayo coffee, crafted with a wet-hulled process and medium roast to bring out citrus brightness, soft sweetness, and a herbal-tea finish. Best enjoyed black, either hot or cold.
🔎 Flavor Profile (Medium Roast)
| Attribute | Rating |
|---|---|
| Bitterness | ★★★☆☆ |
| Acidity | ★★★☆☆ |
| Aroma | ★★★☆☆ |
| Sweetness | ★★★★☆ |
| Balance | ★★★★☆ |
| Flavor Stage | Description |
|---|---|
| Front | Lemon peel & lychee tea brightness |
| Mid | Light sweetness with herbal notes & tropical hints |
| Finish | Subtle astringency, herbal tea-like finish (no lingering sweetness) |
| Best Enjoyed | Black or cold brew; perfect for hot weather or light-taste lovers |
- ☑️ Prefer refreshing over bold? This clean, tea-style coffee is your perfect match.
- ☑️ Not your average Sumatra coffee: Less body, more brightness and complexity.
- ☑️ For light palate coffee drinkers — no heavy sweetness or earthy bitterness, just citrus & herbs.
✅ Why Try It Now?
This is a rare expression of Sumatra beans — bright, tea-like, slightly astringent. If you're seeking a clean, lightly sweet cup with a tropical flair, this one's made for your next mindful brew.
👉 Try it now and discover Gayo like never before.
我們建議的沖泡方法: