Cotteahk
Japan Shizuoka Green Tea Powder 50g
🎁 New customers Offer:"NEW" Discount Code to enjoy free shipping (For HK Only 🇭🇰 )
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
More Details
| Origin | Japan |
|---|---|
| Package Size | 50g |
| Storage Recommendation | Store in a cool, dry place away from high temperature and humidity. |
| Ingredients | Matcha Green Tea Powder |
🏆 Shizuoka Multi-Purpose Pure Matcha Powder - The High-Value Choice for Latte & Baking
Experience the pure and natural flavor of Shizuoka. This 100% Pure Matcha Powder is carefully selected from premium tea leaves in Japan's renowned Shizuoka Prefecture, and is crafted for health-conscious individuals and baking enthusiasts seeking **high cost-effectiveness** and **versatile applications**.
Our matcha powder is finely milled to preserve the natural fresh aroma and rich nutrients of matcha, with **zero additives or sugar**, making it your perfect partner for daily matcha drinks and flavorful desserts.
Grade Transparency: Not the Most Expensive, But Definitely the Most Practical
【Brand Integrity】Why does the ingredient label state "Green Tea"?
The ingredient label on our product packaging is printed as "Green Tea." As a responsible brand, we must explain the use of this label to you:
- Matcha itself is a type of Green Tea, so labeling it as "Green Tea" is accurate based on its botanical component. However, our matcha powder is made using specialized milling and shade-growing processes, which gives it a rich flavor and smooth, non-bitter taste that ordinary green tea powder cannot compare to.
💡 Avoid the Matcha Grade Misconception
When buying matcha powder, many people mistakenly believe that the "Ceremonial Grade" is always the best choice.
-
Ceremonial Grade: Designed specifically for traditional clear tea ceremonies, aiming for extreme fineness, umami flavor, and zero bitterness. **The price is extremely high**, and the tea flavor is relatively mild, making it unsuitable for bulk baking.
-
This Product (Multi-Purpose Grade): **We are not Ceremonial Grade.** We focus on **rich flavor intensity** and **high cost-effectiveness**. It has a stronger tea flavor penetration than Ceremonial Grade, making it ideal for mixing with milk, sugar, or incorporating into batter.
Conclusion: If you are looking for high-quality matcha for daily lattes or baking, our Multi-Purpose Grade is the **smartest and most cost-effective choice**.
| Grade | Purpose | Price | This Product (Multi-Purpose Grade) |
| Ceremonial | Clear Tea Ceremony | Extremely High | ❌ No. High price, mild tea flavor, not ideal for bulk baking. |
| Multi-Purpose | Latte, Baking | Affordable | ✅ Optimal Balance. Designed for lattes and rich desserts, offering professional flavor at a fraction of the ceremonial cost. |
Product Features
✅ Dual Advantage: Rich Flavor, Low Bitterness
-
For Drinking: Smooth, pleasant aftertaste, **with no significant bitterness**. Perfectly paired with milk, it's the ideal choice for everyday **Matcha Lattes**.
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For Baking: Strong, intense tea flavor that withstands high temperatures, ensuring your cakes and cookies are rich in matcha aroma.
✅ 100% Pure Shizuoka Natural Ingredient
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Premium Source: Carefully selected tea leaves from Japan's Shizuoka Prefecture, guaranteeing quality and integrity in every sip/bite.
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Purity Guarantee: Ingredients contain only "pure matcha powder." **Absolutely no added sugar, flavorings, colorings, or preservatives.**
Practical Packaging and Optimal Usage Tips
💡 Brewing and Baking Tips (Addressing Clumping)
Important Note: Due to the slightly coarser powder texture (**not Ceremonial Grade**) and natural fiber content, this product **may settle or clump when mixed directly with cold water**. Please follow these steps:
| Method | Suggested Amount | Tip (Prevent Clumping) |
| Traditional Matcha (Plain) | 1-2g with 80ml Hot Water (70-80°C) | First, whisk a small amount of warm water with the powder into a concentrated paste before adding the remaining water for consistency. |
| Matcha Latte | 2-3g with 180ml Milk | We recommend using a whisk or electric frother to quickly blend the powder for a smoother texture. |
| Baking Use | Adjust according to recipe | It is recommended to **sift** the matcha powder first, or mix it into a paste with a small amount of liquid before adding to the batter. |
📦 Packaging and Storage
-
ZIP-Bag Seal Design: Features a **re-sealable zipper bag** to effectively prevent moisture and maintain freshness and aroma.
-
Storage Tip: Once opened, please store in a cool, dry place and keep tightly sealed. We recommend using within **1-2 months** to ensure the best flavor.

Frequently Asked Questions (FAQ)
Q1: Is this Shizuoka Matcha Powder Ceremonial Grade?
A1: No. Our matcha powder is positioned as a high-value multi-purpose grade. It focuses on rich flavor and cost-effectiveness, and is ideal for lattes and baking, making it significantly more affordable than Ceremonial Grade for daily and bulk use.
Q2: Although it is multi-purpose grade, will this matcha powder taste bitter in a latte?
A2: No. This is the core advantage of our product. Despite being a cost-effective grade, we guarantee a smooth aftertaste with no significant bitterness, making it perfect as a base for daily matcha lattes.
Q3: Why does the powder tend to clump when whisked?
A3: This is because the powder particles are slightly coarser than the top Ceremonial Grade. Please follow our tip: first use a small amount of warm water (not boiling) with a whisk or small frother to quickly mix it into a concentrated paste to easily prevent clumping and achieve a smooth texture.
Q4: What is the origin of this matcha powder and what quality assurance do you provide?
A4: Our matcha powder is carefully selected from the famous Japanese tea region of Shizuoka Prefecture. We guarantee the product is 100% pure Tencha powder, with no added sugar, flavorings, colorings, or preservatives.
Q5: How should the matcha powder be stored after opening?
A5: Please use our re-sealable zipper bag to keep it sealed and store it in a cool, dry place away from direct sunlight. We recommend using it within 1-2 months after opening to ensure the best flavor.