Cotteahk
Taiwan Lychee-Scented Oolong Tea
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Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
All orders processed & shipped within 1 business day · Shipping calculated at checkout
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Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Origin | Luye Highland, Taiwan |
|---|---|
| Package Size | 2.8g x 10 tea bags |
| Storage Recommendation | Store in a cool, dry place. Avoid direct sunlight. Consume soon after opening. |
| Ingredients | Whole-leaf Jin Xuan Oolong (Taiwan Tea No. 12) – not crushed (No flavoring, no fragrance, no sweeteners) |
Lychee Oolong Tea ｜Whole Leaf from Nantou, Taiwan – Naturally Sweet Without Sugar
100% Made in Taiwan｜No Artificial Flavoring｜Natural Fruity Aroma – A Low-Calorie Tea Without Sweeteners
🍃 Naturally scented oolong from Nantou, Taiwan – real tea leaves with real lychee aroma!
If you're looking for a fruity oolong tea that's "naturally sweet without sugar" and "tastes great even cold brewed", this lychee-scented oolong from the high mountains of Nantou is your perfect match!
Unlike artificially flavored teas, we use traditional scenting techniques by repeatedly infusing high-mountain oolong leaves with freshly extracted lychee pulp and peel oils—done 6 to 10 times. The result? A deep natural aroma and true balance of fruit and tea with every sip.
✅ 5 Reasons to Love This Lychee Oolong:
- Real Fruit Aroma, No Artificial Flavor: Made with traditional scenting, zero additives
- 100% Made in Taiwan: Whole-leaf high-mountain oolong from Nantou (not crushed leaves)
- No Sugar, Still Sweet: 0 added sugar, but tastes naturally sweet even when cold brewed
- Floral, Smooth, and Clean Finish: Light lychee aroma, mellow taste, naturally refreshing
🧊 How to Cold Brew:
Two easy steps to enjoy sugar-free fruity tea:
- Step 1: Place one tea bag in a 500ml bottle of cold water
- Step 2: Refrigerate and steep for 4–8 hours (adjust based on your taste)
❄️ Tip: Best enjoyed within 24 hours after cold brewing for optimal flavor.
🙋♀️ FAQs
Q1: What is the shelf life?
A: Tea bags are vacuum-sealed for freshness. Unopened: 18–24 months (see packaging). Best consumed shortly after opening for optimal taste.
Q2: Is this tea flavored with artificial essence?
A: No. It uses a traditional scenting method where tea leaves are naturally infused with lychee aroma through steaming and aging—no artificial flavors added.
Q3: Will it taste bland when cold brewed?
A: Not at all. This tea is designed for cold brewing. The tea leaves are pre-infused with fruit aroma and release a mellow, sweet flavor even in cold water.
Q4: Is this tea sweetened? Where does the sweetness come from?
A: It contains no added sugar. The slight sweetness comes from the tea’s natural flavor, enhanced by the fruit scenting process.
Q5: Can I brew it hot?
A: Absolutely. We recommend using 85–90°C water and steeping for 60–90 seconds for a more intense aroma and flavor.
Q6: Is it suitable for pregnant women or seniors?
A: This tea is naturally mild and caffeine-free, but we recommend drinking in moderation based on personal condition. Please consult a healthcare provider if unsure.
