璞珞咖啡
Signature - Hazelnut Dark Cocoa Coffee Beans 445g
Best for
If you want low acidity, hazelnut aroma, and dark cocoa bittersweetness, this is a safe and steady choice
Not suitable if you want a bright, fruity, high-acid cup
🎁 Available Offers
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Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
☕ What does it taste like?
It opens with hazelnut and roasted nut aroma, followed by dark chocolate and cocoa bittersweetness, finishing with a light woody aftertaste.
The overall profile is mature and dark-toned. It is not about acidity, but about body, cocoa depth, and consistency.
📌 Common concerns
- Too acidic? → Very low acidity, almost no sharpness
- Too bitter? → Bitter, but not burnt or rough
- Too weak? → Flavor stays concentrated
📊 Taste profile
Low acidity, almost no fruit-like sharpness
Dark cocoa bitterness is clear, but not rough
Nutty sweetness and cocoa aftertaste keep it balanced
Full and solid, but not oppressive
Overall：Like hazelnut and dark chocolate with a light woody finish
👉 Summary：Low-acid, full-bodied coffee led by dark cocoa notes
💧 Brewing direction (for whole beans)
- Want more hazelnut character?：Brew slightly stronger
- Want a cleaner finish?：Use slightly higher temperature to avoid a dull finish
- If using milk：The cocoa and nutty side becomes more concentrated
🧪 Why does it taste this way?
This blend is built around cocoa and hazelnut, so the cup stays focused on roasted sweetness and body
🥛 Black / milk pairing
As black coffee, you notice the woody finish; with milk, it becomes more like a nutty cocoa latte
If you want bright fruit lift, this one will feel more grounded and dark-toned
Product Info
| Coffee Bean Origin | 1.)Brazil, Daterra Ipanema, NY2 Grade; 2.)Guatemala, Huehuetenango, Genuine Strictly High Grown (SHB) |
|---|---|
| Origin | Taiwan |
| Roast Level | Medium-Dark Roast |
| Package Size | 445G(Whole Bean). Grinding service available upon request (please leave a note) |
| Roast Date | 25 May 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |
