Cotteahk
【Limited Special】Guatemala drip bag coffee｜Ripe Apple & Honey Tea（Passion Honey Process）
Best for
coffee with gentle acidity and a clean, smooth taste. Suitable for those who want fruity sweetness without sharp sourness.
Not for those looking for a dark, heavy or strongly bitter coffee.
🎁 Available Offers
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Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
Product Info
| Coffee Bean Origin | Macio Smallholder Farmers, Huehuetenango, Guatemala |
|---|---|
| Process Method | Washed |
| Origin | Taiwan |
| Roast Level | Medium Roast |
| Package Size | 10G X 5sachets with oxygen absorber for freshness |
☕ What does it taste like?
This Guatemala washed drip bag coffee is roasted to a medium roast. It does not taste like sharp lemon or orange peel acidity. Instead, it has a gentle sweetness similar to ripe apple, with a light fruit note that does not feel harsh or overly acidic.
In the middle, you may notice a clean sweetness similar to honey tea. The finish leaves a light black tea-like aftertaste. It is not a heavy or bitter coffee, making it suitable for those who enjoy fruity sweetness and tea-like aroma, but do not want a very acidic cup.
If you usually find dark roasts too bitter and light roasts too acidic, this coffee should be easier to enjoy.
📌 You may be wondering
- Worried it will be too acidic? → It is not a sharp lemon or orange peel type of acidity. The acidity feels closer to the gentle sweetness of ripe fruit.
- Worried it will be too bitter? → The bitterness is low. It is not a dark, heavy, bitter style of coffee.
- Worried it will taste too light? → It has ripe apple sweetness, honey tea notes and a light black tea finish, so it does not taste watery or empty.
- Want to try a fruity coffee? → This is easier to approach than bright, high-acidity fruity coffees, making it suitable for those trying fruity drip bag coffee for the first time.
📊 How it feels in the cup
- Acidity: Low to medium, like the gentle sweet acidity of ripe fruit, not sharp or sour
- Bitterness: Low, without the heavy bitterness of dark roast coffee
- Sweetness: Medium to high, similar to ripe apple and honey tea
- Mouthfeel: Clean and smooth, softer than a light roast and lighter than a dark roast
- Overall: A medium roast drip bag coffee with ripe apple sweetness, honey tea notes and a light black tea finish
👉 In short: A clean and gentle cup with ripe apple sweetness, honey tea aroma and a light black tea finish. Not sharp, sour or heavily bitter.
💧 Drip bag brewing guide
Drip Bag Brewing Guide
- Recommended water temperature: 89°C–90°C. Use 89°C for a softer cup, or 91°C if you want more sweetness and tea-like aroma.
- Recommended total water: 155–165ml. Use 155ml for a more concentrated cup, or 160–165ml for a smoother cup.
- Recommended cup: Use a tall cup. Avoid letting the drip bag sit in the coffee for too long. Remove it once it has finished dripping, and do not squeeze the bag.
