Cotteahk
【Monthly Special】Single Origin(indonesia-sumatra-mandheling)Drip Bag Coffee
🎉 Promotion Offers:
💲 Drip Bag Coffee Offer
🎁 New customers Offer:"NEW" Discount Code to enjoy free shipping (For HK Only 🇭🇰 )
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
| Region | Shipping Available | Free Shipping Threshold | Shipping Fee (Below Threshold) | Delivery Method | Estimated Delivery Time |
|---|---|---|---|---|---|
| Hong Kong 🇭🇰 | ✅ Available | Over HK$139 | HK$30/per kg | SF Express, SF Locker, 7-Eleven / OK Store Pickup | 1–2 business days |
| Macau 🇲🇴 | ✅ Available (Selected Items Only) | Over HK$199 | HK$40/per kg | SF Express, SF Locker | 2–4 business days |
| Singapore 🇸🇬 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Malaysia 🇲🇾 | ✅ Available (Selected Items Only) | No Free Shipping | Auto-calculated by weight | Hongkong Post (limited tracking) | Approx. 5–7 business days |
| Other Regions 🌐 | ❌ Not Available | N/A | N/A | N/A | N/A |
Hong Kong 🇭🇰
Shipping Available: ✅ Available
Free Shipping Threshold: Over HK$139
Shipping Fee: HK$30/per kg
Delivery Method: SF Express, SF Locker
Estimated Delivery Time: 1–2 business days
Macau 🇲🇴
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: Over HK$199
Shipping Fee: HK$40/per kg
Delivery Method: SF Express
Estimated Delivery Time: 2–4 business days
Singapore 🇸🇬
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Malaysia 🇲🇾
Shipping Available: ✅ Available (Selected Items Only)
Free Shipping Threshold: No Free Shipping
Shipping Fee: Auto-calculated by weight (see cart page shipping calculator)
Delivery Method: Hongkong Post (limited tracking)
Estimated Delivery Time: Approx. 5–7 business days
Other Regions 🌐
Shipping Available: ❌ Not Available
Free Shipping Threshold: N/A
Shipping Fee: N/A
Delivery Method: N/A
Estimated Delivery Time: N/A
📦 Additional Notes
- All orders will be processed within 1 business day and shipped out.
- Shipping to Macau, Singapore and Malaysia only applies to products labeled "Ship to Macau🇲🇴/SG🇸🇬/MY🇲🇾".
- Shipping fees are automatically calculated at checkout based on your order.
- Use the cart page shipping calculator to preview shipping costs.
- Please ensure your address is correct to avoid delays or extra charges.
Feel free to contact our customer service:
✔️ WhatsApp 👉 Open WhatsApp Chat
✔️ Email 👉 contact@cotteahk.com
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
| Coffee Bean Origin | Indonesia, Sumatra, Gayo Highlands |
|---|---|
| Process Method | Wet Hulled |
| Origin | Taiwan |
| Roast Level | Medium Roast |
| Package Size | 10g × 5 sachets with oxygen absorber for freshness |
🌿 Indonesia Sumatra Gayo Mandheling TP Triple Picked
Wet Hulled × Medium Roast × Unconventionally Clean|A "Gentle Mandheling" Reminiscent of Oolong Tea
🍎 Crisp Apple × Oolong Tea Finish × Vanilla & Cinnamon Sweetness
This isn't the "bitter and strong" old-school Mandheling you remember. From the Gayo region, these boutique beans undergo a strict Triple Picked (TP) process, removing all defects to leave only Sumatra's most charming, rich body. You will be surprised by its clarity upon the first sip—starting with the fresh sweetness of a red apple, transforming into the elegant notes of High Mountain Oolong tea, with absolutely none of the unpleasant earthy or medicinal bitterness.
This is a "Very Low Acidity, High Sweetness" coffee. The Medium Roast preserves its delicate vanilla and cinnamon aromas. After swallowing, the warm sweetness lingering in the throat feels as comforting as a cup of hot spiced tea in the winter.
🔍 Flavor Analysis: Why is it so sweet?
The sweetness score hits 4/5, while acidity and bitterness are only 2/5. The secret lies in the "Wet Hulled" process, which creates a viscous mouthfeel, combined with the "Triple Picked" sorting for ultimate clarity. Recommended for those who love a rounded body but dislike bitterness.
| Element | Performance |
|---|---|
| Aroma | ★★★☆☆ (Subtle & Composed) |
| Acidity | ★★☆☆☆ (Mild Apple Acidity) |
| Sweetness | ★★★★☆ (Vanilla & Cinnamon) |
| Aftertaste | ★★★★☆ (Oolong Tea Sensation) |
| Body | ★★★★☆ (Round & Full) |
✅ Brewing Advice:
This bean is very forgiving. We tested two water temperatures, and both showcase different, delicious facets of the coffee:
-
🎯 Recommended: 90°C (The Golden Sweet Spot):
Best for those who want a "smooth and sweet" cup. This temperature perfectly avoids any potential bitterness, making the Oolong tea finish most distinct and the texture silky smooth. -
🔥 Advanced: 92°C (Aroma Explosion):
If you want to experience sharper "Apple" and "Cinnamon" notes, try 92°C with a slightly faster pouring rhythm. The higher heat stimulates the spice layers of the medium roast while remaining clean and non-bitter.
Cottea 咖啡掛耳包推薦的沖煮方式: