Cotteahk
Colombia Decaf Coffee Beans (German EA Water Process) 350g
Best for
If you want coffee at night but still want normal cocoa notes, brown sugar sweetness, and body, this is a strong decaf option
Not suitable if you want high-acid fruitiness or a very intense, aggressive cup
🎁 Available Offers
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Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.
All orders processed & shipped within 1 business day · Shipping calculated at checkout
Use the Shipping Calculator in your cart to estimate costs in advance
Delivery Regions
Hong Kong 🇭🇰
✓ All ProductsMacau 🇲🇴
⚑ Selected Items OnlySingapore 🇸🇬
⚑ Selected Items OnlyMalaysia 🇲🇾
⚑ Selected Items OnlyOther International Regions 🌐
✕ Not AvailableAdditional Notes
- All orders will be processed and dispatched within 1 business day.
- Shipping to Macau, Singapore, and Malaysia is only available for items labelled "Ships to Macau 🇲🇴 / Singapore 🇸🇬 / Malaysia 🇲🇾".
- Shipping fees for Hong Kong and Macau orders are flat rate — not calculated by weight.
- Shipping costs are automatically calculated and displayed at checkout.
- Use the Shipping Calculator in your cart to estimate costs before checkout.
FAQ
How is shipping calculated? How do I know what I'll pay?
When will my order be shipped?
🌀 What happens to my order during a typhoon or severe weather?
Existing orders will not be cancelled — we will arrange dispatch as soon as conditions return to normal. For urgent enquiries, please contact us via WhatsApp.
When will I receive my tracking number? How do I track my parcel?
Why can't I purchase certain items for my region?
I received the wrong item or there's a problem — can I return or exchange it?
📍 Hong Kong & Macau: Returns and exchanges available.
🌐 Singapore & Malaysia: Refunds only — exchanges not available.
Please refer to our Return & Refund Policy for full details.
What should I do if my parcel is lost or damaged?
📩 WhatsApp | contact@cotteahk.com
📩 Have a question?
Our customer service team is happy to help — feel free to reach out anytime.
🌐 Language: Traditional Chinese | English
🌐 Return & Exchange Policy by Region
Please refer to the applicable policy based on your region:
- 📍 Hong Kong & Macau: Full return and exchange service available.
- 🌍 Other International Regions: Refund only, exchange not provided.
📍 Hong Kong & Macau
We offer free return/exchange within 7 days after receiving the goods. If you are not satisfied, please follow the policy below:
Return Policy (HK & Macau)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit return request within 7 days of receipt |
| 📦 Packaging | Keep original product packaging |
| 💸 Shipping | Customer bears return shipping cost |
Refund Process
- 🔄 Submit request: Contact customer service
- 📦 Return product
- ✅ Process refund
- 📧 Refund notification
- ⏳ 3-7 business days to credit your card
Exchange Policy (HK🇭🇰 & Macau🇲🇴)
| Condition | Details |
|---|---|
| 🗓️ Application Period | Submit within 7 days |
| 📦 Packaging | Keep original packaging |
| 💸 Shipping | Return shipping by customer, reship cost covered by us |
Exchange Process
- 🔄 Submit request
- 📦 Return product
- 🚚 New item shipped in 1-2 business days
🌍 International Regions (Outside HK/Macau)
⚠️ Exchanges are not available for international orders. All quality/incorrect item issues will be resolved via refund.
Eligible refund reasons:
- 📦 Received wrong item / missing item / defective
- 📸 Provide photo proof
- ❌ No return shipping required (unless otherwise instructed)
Refund Process
- 🔄 Contact customer service
- 📸 Upload photo evidence
- ✅ Verified, refund issued
- ⏳ 3-7 business days to original payment method
❓ Frequently Asked Questions (FAQ)
I ordered from 🇸🇬 Singapore. What policy applies?
Singapore is considered an international region. Refund only, no exchange.
I received a wrong item in 🇲🇾 Malaysia. What should I do?
Please send a photo to our customer service. A refund will be arranged.
How long does it take to receive my refund?
Refunds are processed within 3-7 business days after confirmation email.
Product information
☕ What does it taste like?
It opens with gentle cocoa notes, followed by brown sugar sweetness, and finishes smooth and clean instead of fading into a weak cup.
The strength of this coffee is that it is decaf without feeling empty. It still keeps the body and sweetness you expect from a medium-dark roast.
📌 Common concerns
- Too weak? → It does not feel watery
- No real coffee taste? → Cocoa and brown sugar are both clear
- Too bitter? → Bitterness is medium-low and smooth
📊 Taste profile
Very low acidity, almost no sharpness
Cocoa-like bittersweetness, but not rough
Brown sugar and cane-like sweetness are obvious
Full and smooth, not thin
Overall：Like cocoa with brown sugar sweetness in a decaf coffee
👉 Summary：A decaf coffee that keeps both sweetness and body
💧 Brewing direction (for whole beans)
- Want more sweetness?：Use slightly lower temperature
- Want more strength?：Increase dose a little
- If served black：You get the clearest cocoa and brown sugar profile
🧪 Why does it taste this way?
The EA decaf process keeps much of the natural sweetness and body of the Colombian bean, so it does not drink like a weak decaf
🥛 Black / milk pairing
Complete enough as black coffee; with milk it becomes even more cocoa-sweet
If you want bright fruit aroma, this will feel more calm and sweet
Product Info
| Coffee Bean Origin | Colombia |
|---|---|
| Process Method | Water-EA Method（100%Natural） |
| Origin | Taiwan |
| Roast Level | Medium-Dark Roast |
| Package Size | 350G(Whole Bean). Grinding service available upon request (please leave a note) |
| Roast Date | 1 Apr 2026 |
| Storage Recommendation | Store in a cool, dry place. Best consumed within 30 days after opening. |
| Suitable Brewers | Pour-over, French press, espresso machine, and drip coffee maker |
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