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珈琲人
Drip Bag Coffee - Guatemala
星期一至五每天13點前截單,最快當天寄出,訂單預期Expected Delivery Date - 送到指定地址
Shipping Policy
If the minimum order amount for free shipping is not reached, a charge of $30/kg (Hong Kong) or $40/kg (Macau) will apply.
Free Shipping:- Hong Kong🇭🇰 Purchased over $139 Delivery Arrangement:(Weekday) Cutoff time for order is at 13:00PM, we will ship out your order by the end of today. Most areas will receive their orders the next day (excluding remote areas). No shipments on Saturdays, Sundays, and public holidays. In the case of severe weather conditions such as black rainstorms or typhoons (signal No. 8 or above), Order will be postponed to the next working day. |
Delivery Method:- SF Self-Picked Locker WhatsApp CS💁♂️ |
Refund/ Exchange Policy
Cottea offers a 7-day free return/exchange service, calculated from the date the customer receives the products. If you are not satisfied with the product, please contact customer service to submit your request 👉🏻 (WhatsApp Customer Service) / (Facebook Customer Service).
Return Policy
Please ensure that the following conditions are met to enjoy the 7-day free return service:
The refund process will be handled on the same day the returned product is successfully received. After the refund is processed successfully, customers will receive a notification via email or SMS from the system. The refund will be returned to the relevant credit card account within approximately 3-7 working days (actual time depends on the credit card company).
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Exchange Policy
Please ensure that the following conditions are met to enjoy the 7-day free return service:
- Less than 7 days since you received the product?
- Do you still have the original packaging of the product?
- Customers will need to bear the return shipping costs.
The new item will be shipped out within 1-2 days after successfully receiving the returned product, and the shipping cost for the new item will be covered by us.
When customers choose to pick up their orders at SF Express pickup stations or OK/7-11 convenience stores, please make sure to manually fill in your personal information instead of using the saved data on your mobile phone or computer to avoid any confusion. The auto-fill feature may overwrite the previously selected SF address, so please ensure that all information is entered manually.
For detailed instructions on how to fill in the information for using SF Express stations/self-pickup points, you can refer to the below photos:
![](https://cdn.shopify.com/s/files/1/0402/5145/7704/files/1200X1800.webp?v=1678545320)
![](https://cdn.shopify.com/s/files/1/0402/5145/7704/files/1200X1200.webp?v=1678545326)
Once you successfully place your order, you will receive an email notification containing the order details and amount. Due to environmental considerations, we do not proactively print physical receipts, and we hope for your understanding.
If you need a physical receipt, please leave a note in the remarks section on the shopping cart page, and we will include the physical receipt with your packaging.